If neighbours are disturbing you by making too much noise in their home, business or other property, you have several ways forward.
- If your neighbours are agreeable people, talk to them.
- If your neighbours won't stop, tell Hillingdon Council's noise team.
- If your neighbours are Brunel students, tell the university.
- Tell the Residents Association and your landlord.
- As a last resort, you could take legal action at your own risk.
Whatever you do, keep accurate records of all noise incidents. Read below for more information about the points above.
Excessive noise coming from your neighbours' home? Tell the Council
If Hillingdon Council's noise officers judge that your neighbours are committing a statutory noise nuisance, they can serve a Noise Abatement Notice. To make this decision they need accurate information from you about the problem.
- When is the noise occurring?
- How long does the noise last?
- What impact is the noise having on you?
If the noise is happening now in office hours, phone the Council on 01895 556 000.
At night time Thursdays to Sundays, you can ring the out of hours team on 01895 250 111. The out of hours team are available Thursdays 8pm - 2am, Fridays and Saturdays 9pm - 3am, Sundays 7pm - 1am.
Are your noisy neighbours students at Brunel Uni?
She may refer you to Geraldine Jackson (Brunel Housing Manager) on 01895 266 184
Contact the Brunel University Security Team on 01895 266 943
Brunel also has access to a mediation service which can help to resolve problems involving student neighbour nuisance where other measures have proved unsuccessful. Please don't forget to ask about this.
Taking your own legal action against noisy neighbours
- If it safe, talk to your neighbour. If your neighbour is aggressive, do not continue. Private tenants should tell their landlord or local Residents Association.
- Keep an accurate record of noise incidents on diary sheets. These can be downloaded from Hillingdon Council's website. Click here and scroll down the page.
- If the noise continues, write to the person or organisation, clearly explaining the problem. Keep a copy of the letter and note the date when it was sent.
You will be responsible for all costs and expenses. If you are successful you are entitled to claim your costs.
If you take legal action to prevent the noise, it's very important that you have a full written record of noise incidents and letters to your neighbour. If the Magistrates Court decides there is enough evidence to issue a summons, you should continue to keep a record of noise incidents even after that date. Before taking legal action please read Hillingdon Council's advice page. Click here.
Page last updated on 29th November 2015. Please get in touch if you see any mistakes on it.
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